What is the first step to sell an Apple device to SellYourMac.ae?

Send one WhatsApp message with the device, model, storage and condition, or a photo of the About screen. That is the whole first step. No account, no form to register, no store visit. The desk reads the message during desk hours and replies with a written AED figure.

What information does the desk need to give me an exact quote?

Model and generation, storage or memory, battery health or cycle count, whether Find My is on, and a one-line note on condition with a photo of any mark. For iPhones and iPads the desk also asks whether the unit is factory unlocked. With those details the first figure is the final figure at the door.

How is the quote written and how long does it hold?

The figure comes back in the WhatsApp thread as a written AED amount with the device description it applies to. It holds for 1-5 days depending on the model. If the device matches that description at pickup, the amount paid is the amount written. 67 verified Google reviews describe exactly that handover.

How do I book the pickup and who comes to my door?

Reply to the quote with your area and a time window that suits you. A courier with company ID and padded packaging comes to that address at that time, in any of the 7 emirates, at no charge. Same-day slots are usually available in Dubai, Abu Dhabi, Sharjah and Ajman when you message early in the day.

What happens at the door during the inspection?

The courier checks the serial, the model and storage, powers the device on, and compares its condition with the description and photos in the quote. Working devices take a few minutes. If everything matches, the written figure is confirmed on the spot. If something differs, the courier explains the change before you decide.

What should I do to my device before the courier arrives?

Back it up, sign out of iCloud and turn off Find My. On a Mac, use Erase All Content and Settings from System Settings; on an Apple Watch, unpair it from the iPhone. Remove any SIM. Keep the charger and box if you have them; they add a small bonus but are not required.

How and when am I paid after the pickup?

By UAE bank transfer the same day once the courier confirms the device against the quote. In Dubai the transfer usually lands within a few hours of collection; elsewhere it clears the same evening or next morning. Cash on collection is available if you ask when you book the pickup.

What does SellYourMac.ae do with my device after it is collected?

It is erased with Apple's own tools at the desk, Activation Lock is cleared, and the unit is refurbished in house before resale. A written wipe note per serial is available on request for company devices. Faulty units are stripped for working parts rather than sent to landfill.

Can I walk in instead of booking a pickup?

Yes, by WhatsApp appointment at Office 45, 10th Floor, Concord Tower, Al Safouh Second, Dubai Media City, Dubai, UAE. Desk hours are 09:00 - 22:00 daily. The free pickup saves the trip, but a walk-in gets the same written quote, the same inspection and the same same-day payment.

What if I change my mind after getting a quote?

Nothing happens. The quote is an offer, not a commitment. Let it lapse, or reply later within the 1-5 day window if you decide to go ahead. The desk does not chase, and there is no fee for a quote you do not accept or a pickup you cancel before the courier sets off.

How long does the whole process take from quote to payment?

Usually one day. A written quote during desk hours, a same-day pickup slot in Dubai, Abu Dhabi, Sharjah and Ajman when you message early, a few minutes at the door, and a bank transfer that lands the same day. Pickup in the Northern Emirates is booked for the next available window.

Do I have to send my Apple device anywhere or post it?

No. Nothing is posted. The courier comes to your address in any of the 7 emirates and the device never leaves your hands until the written figure is confirmed at the door. That removes the risk of shipping a MacBook or iPhone to a buyer you have not met.

Why is the WhatsApp quote sometimes different from the amount paid?

Only when the device at the door differs from the description in the quote, for example a lower battery health, a crack not mentioned, or Find My still on. The courier explains any change before you decide. Send accurate details and a photo up front and the written figure is the figure paid.

Is it safe to hand my device to a courier?

The courier carries SellYourMac.ae company ID, the pickup is booked in the same WhatsApp thread as the written quote, and payment is confirmed at the door before the device leaves. The desk has traded from Dubai Media City since 2013 with 67 verified Google reviews.

How it works | UAE | WhatsApp to bank transfer in a day

How selling to SellYourMac.ae
works, step by step.

One WhatsApp message, one written AED quote that holds for 1-5 days, one free pickup at your door in any of the 7 emirates, one inspection you watch, one same-day bank transfer. No form, no posting, no store visit.

Get price on WhatsApp

How it works at SellYourMac.ae: iPhone 17 family with dirham notes, WhatsApp quote to same-day payment — The same five steps for every Apple device across all 7 emirates

The same five steps for every Apple device across all 7 emirates

67 verified Google reviews
Same-day UAE bank transfer
Free pickup, all 7 emirates
Written before pickup

Quick answer

Updated September 2026

How does selling an Apple device to SellYourMac.ae work?

Five steps, usually one day. WhatsApp the model, storage and condition; get a written AED quote that holds for 1-5 days; book a free pickup window at any address in the 7 emirates; the courier checks the device at your door; you are paid by same-day UAE bank transfer or cash on collection. Nothing is posted and nothing is paid to buy. Trading since 2013, with 67 Google reviews at 5.0★.

Step 1: one WhatsApp message with model, storage, condition and a photo.
Step 2: a written AED figure in the thread that holds for 1-5 days.
Step 3: a free pickup window you choose, any address in the 7 emirates.
Step 4: the courier checks serial, model and condition at your door.
Step 5: same-day UAE bank transfer, or cash on collection if you ask.
After: erased with Apple's tools, Activation Lock cleared, refurbished in house.

What we buy

Every Apple line goes through the same five steps

iPhone, MacBook, iPad, Apple Watch, AirPods and Mac desktops all follow the same WhatsApp quote, free pickup and same-day payment. Exact AED offer confirmed free on WhatsApp.

Also buying

Why sell to us

What is SellYourMac.ae?

SellYourMac.ae is a UAE-licensed Apple buy-back desk run by Azizi Technologies from Concord Tower, Dubai Media City, trading since 2013. It runs one process for every Apple line: WhatsApp quote, free doorstep pickup in every emirate, inspection at the door and same-day UAE bank transfer. 67 verified Google reviews sit on its Business Profile.

The figure is written before anyone moves

No courier is booked until you have a written AED quote in the thread. You decide with the number in front of you.

You watch the inspection

The courier checks serial, model and condition at your door. Nothing is posted and the device stays with you until the figure is confirmed.

Erased after payment, not before

Sign out of iCloud and turn off Find My; the desk erases with Apple's own tools and clears Activation Lock once the device is bought.

Paid the same day you hand it over

UAE bank transfer on verification, usually within hours in Dubai, or cash at the door if you ask when you book.

How it works

Five steps for your Apple device. Most sellers go from first WhatsApp message to cash in hand in under 6 hours in Dubai, under 24 hours elsewhere in the UAE.

WhatsApp the specs

Message +971 58 195 9614 on WhatsApp with your Apple device model, storage, condition and UAE area. Photos help but are optional.

Receive the AED quote

Written quote on WhatsApp, valid 1-5 days. The desk explains how the number was built so there are no surprises on collection.

Free doorstep pickup

Pick a time window. An insured courier collects from any UAE address: home, office, hotel, or Dubai International Airport short-stay.

Inspection and data wipe

On-the-spot check against the WhatsApp quote. If it matches, we run a certified data wipe and prepare payment. A wipe note is available on request.

Same-day payment

UAE bank transfer (Emirates NBD, FAB, ADIB, Mashreq, Liv) or cash on collection. Confirmed before the courier leaves.

What we check

Share these six details on WhatsApp and the desk can return a precise written offer without a back-and-forth.

Step 1: one WhatsApp message

Model, storage, condition and a photo of the About screen. No form, no account, no store visit. The desk replies during desk hours with a written figure.

1 messagestarts everything

Step 2: written AED quote

A figure in the thread with the device description it applies to. It holds for 1-5 days, so you can compare it with Apple or a shop before deciding.

1-5 daysquote holds

Step 3: pick a pickup window

Reply with your area and a time. A courier with company ID and padded packaging comes to any address in the 7 emirates at no charge. Same-day slots in the four main emirates when you message early.

Freeany emirate

Step 4: inspection at your door

Serial, model, storage, power-on and condition checked against the quote while you watch. A few minutes for a working device. Any difference is explained before you decide.

Minutesat the door

Step 5: same-day payment

UAE bank transfer sent on verification, usually landing within hours in Dubai and the same evening elsewhere. Cash on collection if you ask when you book.

Same daybank transfer

After: erase, unlock, refurbish

Apple's own erase at the desk, Activation Lock cleared, then in-house refurbishment before resale. A written wipe note per serial on request for company devices.

Per serialwipe note

Recent timelines

Three recent timelines, anonymised. Device, city and timing match desk records. Exact AED figures stay on WhatsApp, not on this page.

Verified | Dubai | Dubai Marina21 May

MacBook Pro 14" M3 Pro | quote 9:40, pickup 13:00, paid 15:10

Paid

Same-day cash

Speed

Same day, start to finish

"Messaged in the morning, courier came after lunch, transfer landed before the school run."

Verified | Abu Dhabi | Khalifa City16 May

iPhone 16 Pro Max | quote Tuesday, pickup Wednesday morning

Paid

Same-day cash

Speed

Bank transfer same morning

"Quote held overnight while I compared it. Same figure the next day, paid at the door."

Verified | Ras Al Khaimah | Al Hamra11 May

iPad Pro 11" M4 | next-day pickup, Northern Emirates

Paid

Same-day cash

Speed

Cash on collection

"Booked a next-day slot in RAK, courier arrived in the window, paid in cash as requested."

All payouts anonymised at customer request. Verified internally against bank-transfer records. Updated weekly.

The desk, in numbers

UAE | quote-only | figures on WhatsApp

Live

550,000+

devices bought since 2013

Same day

bank transfer on verification

1-5 days

written quote holds

5.0★

67 Google reviews

Where each step happens

Exact figure

QuoteWhatsApp thread
PickupYour door, 7 emirates
InspectionAt the door, you watch
PaymentUAE bank transfer or cash

Real sellers | verified payouts

Trusted by UAE sellers

67 verified Google reviews. Firm quotes, logged pickups, and same-time UAE bank transfer when the device matches.

67 Google reviewsRead on Maps

ID-verified couriers

Uniformed & company ID

Same-time bank transfer

Sent on verify, no waiting

1-5 day quote lock

Price won't drop at door

"Sold my MacBook Pro M4 Max. Collected at 11am, bank transfer by 1pm. Exactly as quoted, no last-minute renegotiation at the door."

Ahmad Al Rashidi

Business Bay, Dubai

Verified sale

MacBook Pro M4 Max

"Sold iPhone 16 Pro Max. Best price in UAE. Checked four other buyers. They came to Abu Dhabi at no extra cost. Whole process was 3 hours, end to end."

Priya Menon

Abu Dhabi Corniche

Verified sale

iPhone 16 Pro Max

"Sold iMac M4. They even collected the big iMac from my DIFC office. Handled all the packaging themselves. Bank transfer landed before the courier left the lobby."

Tom O'Sullivan

JLT, Dubai

Verified sale

iMac M4

Operating since 2013550,000+ devices bought

Why sell to us

Licensed Dubai desk since 2013. Transparent inspections and same-time payment.

A real Dubai office

Office 45, Concord Tower, Dubai Media City. Walk in to sell in person, or book a free courier collection anywhere in the UAE.

Free expert inspection

We test every Mac, iPhone and iPad in front of you and show exactly how we reach your price. No surprise deductions at the door.

Trusted since 2013

550,000+ Apple devices bought from UAE sellers by a team that does this every day, not an anonymous marketplace buyer.

Where we collect

Pickup across the UAE

Free doorstep collection from our Dubai Media City hub. Same-day in Dubai, Abu Dhabi, Sharjah and Ajman. Next-day elsewhere.

Dubai

Concord Tower | Dubai Media City (HQ)

Same-day pickup | 1-3 hours

Dubai Media City
0 km 0-5 min
Dubai Internet City
1 km 3-6 min
Dubai Knowledge Park
1 km 3-6 min
Dubai Marina
2 km 5-10 min
JBR (Jumeirah Beach Residence)
3 km 8-12 min
JLT (Jumeirah Lake Towers)
3 km 8-12 min
Palm Jumeirah
6 km 12-18 min
Al Barsha
7 km 12-18 min
JVT (Jumeirah Village Triangle)
9 km 12-18 min
JVC (Jumeirah Village Circle)
10 km 12-18 min
Jumeirah
10 km 15-22 min
Dubai Hills Estate
12 km 15-22 min
Motor City
13 km 15-20 min
Sports City
14 km 15-22 min
Al Quoz
15 km 18-25 min
Damac Hills
18 km 20-28 min
Arabian Ranches
20 km 20-28 min
Downtown Dubai / Burj Khalifa
22 km 20-30 min
Business Bay
23 km 22-32 min
DIFC
24 km 22-32 min
Bur Dubai
26 km 28-38 min
Deira
28 km 30-40 min
Town Square
28 km 28-38 min
Dubai South / Expo City
30 km 25-35 min
Dubai Silicon Oasis
32 km 30-45 min
Dubai Festival City
33 km 32-45 min
Mirdif
35 km 35-45 min
International City
38 km 35-50 min

Sharjah

Al Majaz dispatch hub

Same-day pickup | 2-4 hours

Al Nahda Sharjah
40 km 40-55 min
Al Taawun
42 km 45-60 min
Al Khan
44 km 45-60 min
Al Majaz
45 km 45-60 min
Rolla
46 km 50-65 min
Al Qasimia
47 km 50-65 min
Muwaileh
50 km 50-65 min
University City
52 km 55-70 min
Khor Fakkan
165 km 1h 50m - 2h 15m

Ajman

Al Nuaimiya pickup point

Same-day pickup | 3-5 hours

Al Nuaimiya
55 km 55-70 min
Ajman Downtown
55 km 55-70 min
Ajman Corniche
56 km 55-70 min
Al Rashidiya Ajman
57 km 55-75 min
Al Rumailah
58 km 60-75 min

Abu Dhabi

Al Reem dispatch hub

Same-day pickup | 2-5 hours

Mohammed Bin Zayed City
110 km 1h 05m - 1h 20m
Khalifa City
115 km 1h 05m - 1h 25m
Yas Island
120 km 1h 10m - 1h 30m
Al Raha Beach
120 km 1h 10m - 1h 30m
Mussafah
125 km 1h 15m - 1h 35m
Saadiyat Island
135 km 1h 20m - 1h 40m
Al Reem Island
140 km 1h 25m - 1h 45m
Corniche / Downtown AUH
145 km 1h 30m - 1h 50m
Al Ain
165 km 1h 45m - 2h 10m

Northern Emirates

Insured next-day courier

Next-day insured pickup

Umm Al Quwain
75 km 1h 00m - 1h 20m
Al Hamra (RAK)
105 km 1h 10m - 1h 30m
Ras Al Khaimah City
115 km 1h 15m - 1h 35m
Mina Al Arab (RAK)
118 km 1h 15m - 1h 40m
Fujairah City
140 km 1h 35m - 2h 00m
Kalba
155 km 1h 50m - 2h 15m
Dibba (Fujairah)
175 km 2h 00m - 2h 30m

* Drive times are typical Dubai traffic estimates from Concord Tower, Dubai Media City. Actual pickup ETA confirmed on WhatsApp before dispatch.

Where does the desk sit in Dubai?

You do not need to visit. Free courier pickup covers every UAE address. Walk-ins on WhatsApp appointment at Office 45, 10th Floor, Concord Tower, Al Safouh Second, Dubai Media City, Dubai, UAE, desk hours 09:00 - 22:00 daily.

Open in Google Maps

Indicative for UAE | September 2026 | Exact offer on WhatsApp

Quote guide

The five steps and what each one takes. Final offers depend on model, storage, battery and condition. Exact price confirmed free on WhatsApp.

Variant

Price

Selling routes in the UAE, compared

What each route asks of you: whether the figure is written first, whether you travel or post, who inspects, and when you are paid. Exact AED figures stay on WhatsApp.

Service	You receive cash vs credit	Figure written before pickup	Inspection you can watch	Paid the same day	Erase and Activation Lock
SellYourMac.aeUs	On request
Apple Trade In UAE	Store credit	Estimate only
Retailer exchange offer	Discount on a new device		Behind the counter	As discount	Varies
Marketplace buyer	Cash, variable		Buyer decides	Buyer-dependent

Qualitative comparison of process terms as published by each route. No competitor prices or timelines are claimed.

FAQ

How it works FAQ

Direct answers on each step, from the first message to the bank transfer. Each answer stands alone so it can be quoted on its own.

Still have questions? WhatsApp our team. We usually reply within 60 seconds.

FAQ

Get AED cash today.

WhatsApp the model, storage, condition and UAE area. Written quote, free pickup, same-day bank transfer.

Get price on WhatsApp

How selling to SellYourMac.ae
works, step by step.

How does selling an Apple device to SellYourMac.ae work?

Every Apple line goes through the same five steps

What is SellYourMac.ae?