Example· Dubai · Dubai Media City
Desk appointment | MacBook Air 13 inch M3 | Good
Paid
On pickup day
Speed
Paid at the desk
Contact SellYourMac.ae | UAE | Quote form, desk open 09:00 - 22:00
Talk to the SellYourMac.ae desk
through one quote form.
Fill in the quote form with your device, model, condition, name, mobile and emirate. The written AED offer arrives on WhatsApp, then the desk books a free pickup anywhere in the 7 emirates. The Concord Tower office works 09:00 - 22:00 daily.
Quick answer
Updated September 2026How do I contact SellYourMac.ae in the UAE?
Fill in the quote form: device, model, specs and condition, then your name, mobile and emirate. The desk in Dubai Media City sends a written AED offer on WhatsApp, usually within the hour, and books a free pickup at any address in the 7 emirates. The Concord Tower office works 09:00 - 22:00 daily, visits by appointment. Trading since 2013, with 70 Google reviews at 5.0★.
- One quote form: device, model, specs, condition, name, mobile, emirate.
- Desk hours 09:00 - 22:00, Monday - Sunday, synced to the Google Business Profile.
- The written offer arrives on WhatsApp, usually within the hour in desk hours.
- Free doorstep pickup at any UAE address, paid on collection.
- English and Arabic at the desk; Urdu, Hindi and Tagalog with the courier team.
- Office 45, 10th Floor, Concord Tower, Dubai Media City, visits by appointment.
What the form covers
Every Apple line is quoted through the same form
iPhone, MacBook, iPad, Apple Watch, AirPods and Mac desktops, plus Studio Display, Apple TV and HomePod. The written AED offer arrives on WhatsApp after the form.
Reach the desk
One way in: the quote form
Pick the device, the model, the specs and condition, then add your name, mobile and emirate. The desk sends the written offer on WhatsApp, usually within the hour during desk hours, and books a free pickup anywhere in the UAE.
Quote form
Get your offerDevice, model, specs and condition, then name, mobile and emirate. Corporate enquiries, VAT invoices and fleets start here too: list the extra devices when the desk follows up.
Desk hours
Synced to the Google Business Profile. Forms that arrive outside these hours are priced at the next opening.
- Monday - Sunday
- 09:00 - 22:00
- Doorstep pickup
- Booked 24 hours on WhatsApp
Business details
- Company
- SellYourMac.ae, run by Azizi Technologies
- Office
- Office 45, 10th Floor, Concord Tower, Al Safouh Second, Dubai Media City, Dubai, UAE
- Number on our Google profile
- +971 58 195 9614
- info@sellyourmac.ae
- Visits
- By appointment, agreed after your quote form
Find the Dubai Media City office
Office 45, 10th Floor, Concord Tower, Al Safouh Second, Dubai Media City, Dubai, UAE. Verified Google Business Profile. Visits by appointment.
Why sell to us
What is SellYourMac.ae?
SellYourMac.ae is a UAE-licensed Apple buy-back desk run by Azizi Technologies from Concord Tower, Dubai Media City, trading since 2013. It quotes every Apple device in writing after one form, sends the offer on WhatsApp, collects free from any address in the 7 emirates and pays by UAE bank transfer on the pickup day. 70 verified Google reviews sit on its Business Profile.
01
One form, one thread, one person
The desk member who prices your form also sends the offer, books the courier and confirms the payment. No call centre, no hand-off between departments.
02
Hours that match Google Maps
The desk keeps 09:00 - 22:00 daily, the same hours published on the Business Profile. The quote form takes requests at any hour and they are slotted into the next window.
03
An office you can visit
Office 45, 10th Floor, Concord Tower, Dubai Media City. Agree a slot after your quote form and a technician checks the device and pays at the desk, exactly as the courier would at your door.
04
Spoken in your language
English and Arabic at the desk and in offer messages; Urdu, Hindi and Tagalog with the courier team, so the handover is explained clearly in every emirate.
How it works
Five steps for your Apple device. Pickup can be the same day in Dubai, Abu Dhabi, Sharjah and Ajman when you book early; other emirates on a day you choose. Payment is made at the door on the pickup day.
- 01
Send the details in the quote form
Fill in the quote form with your Apple device model, storage, condition and UAE area. It takes a couple of minutes.
- 02
Receive the AED quote
The written quote arrives on WhatsApp, valid 1-5 days. The desk explains how the number was built so there are no surprises on collection.
- 03
Free doorstep pickup
Pick a time window. An insured courier collects from any UAE address: home, office, hotel, or Dubai International Airport short-stay.
- 04
Inspection and data wipe
On-the-spot check against the written quote. If it matches, we run a certified data wipe and prepare payment. A wipe note is available on request.
- 05
Paid on pickup day
UAE bank transfer (Emirates NBD, FAB, ADIB, Mashreq, Liv) or cash on collection, at the door on the pickup day. Confirmed before the courier leaves.
What to send
The quote form asks for these details, so the desk can reply with a written figure instead of a question.
Recent conversations
Three illustrative contacts with the desk, anonymised. Exact AED figures go in the written offer, not on this page.
Example· Sharjah · Al Nahda
iPhone 15 Pro | 128GB | Excellent | form sent late at night
Paid
On pickup day
Speed
Bank transfer on pickup day
Example· Abu Dhabi · Khalifa City
Company enquiry | 4 iPads + 2 MacBooks
Paid
On pickup day
Speed
One pickup, one invoice
Illustrative examples of how a pickup runs, anonymised. Your own price is set by model and condition in a written offer.
The desk on record
UAE | quote form | written offers
Live
550,000+
devices bought since 2013
Pickup day
bank transfer on verification
1-5 days
written quote holds
5.0★
70 Google reviews
Contact details
Exact figure
- Number on our Google profile+971 58 195 9614
- Desk hours09:00 - 22:00 daily
- OfficeConcord Tower, Dubai Media City
- VisitsBy appointment
Real sellers | Google reviews
Trusted by UAE sellers
70 verified Google reviews. Firm quotes, logged pickups, and same-time UAE bank transfer when the device matches.
70 Google reviewsRead on MapsID-verified couriers
Uniformed & company ID
Same-time bank transfer
Sent on verify, no waiting
1-5 day quote lock
Price won't drop at door
"I had an excellent experience with SellYourMac. I messaged them in the morning with my Mac’s details and photos, and they came to my place the same day. They inspected the Mac in about five minutes and paid me the exact amount we had agreed on beforehand in cash."
Soshan Fernando
Sold a Mac
"The team were really helpful! We thought we had no value in our old tech and in the end we got some reasonable money in return for things we're just going to put in the recycle bin. Really attentive and transfered funds quick after inspecting the tech."
Sebastian PS
"Super happy with Sell Your Mac services. I recently sold my MacBook Air - they were Super quick, reliable and they explained the selling price to me. Picked up the device and paid upfront. Really happy and found out they do other door to door services. Thank you Muneeb :)"
Hally Ismail
Sold a MacBook Air
Operating since 2013550,000+ devices bought
Why sell to us
Why sell to us
Licensed Dubai desk since 2013. Transparent inspections and same-time payment.
Paid on the spot
Same-time UAE bank transfer or cash on collection, sent the moment your device is verified. No waiting, no holds.
Where we collect
Pickup across the UAE
Free doorstep collection from our Dubai Media City desk. Same-day windows in Dubai, Abu Dhabi, Sharjah and Ajman. Scheduled pickup in Ras Al Khaimah, Fujairah and Umm Al Quwain.
Dubai
Concord Tower | Dubai Media City (HQ)
Same-day pickup windows
Dubai Media City
0 km 0-5 minDubai Internet City
1 km 3-6 minDubai Knowledge Park
1 km 3-6 minDubai Marina
2 km 5-10 minJBR (Jumeirah Beach Residence)
3 km 8-12 minJLT (Jumeirah Lake Towers)
3 km 8-12 minPalm Jumeirah
6 km 12-18 minAl Barsha
7 km 12-18 minJVT (Jumeirah Village Triangle)
9 km 12-18 minJVC (Jumeirah Village Circle)
10 km 12-18 minJumeirah
10 km 15-22 minDubai Hills Estate
12 km 15-22 minMotor City
13 km 15-20 minSports City
14 km 15-22 minAl Quoz
15 km 18-25 minDamac Hills
18 km 20-28 minArabian Ranches
20 km 20-28 minDowntown Dubai / Burj Khalifa
22 km 20-30 minBusiness Bay
23 km 22-32 minDIFC
24 km 22-32 minBur Dubai
26 km 28-38 minDeira
28 km 30-40 minTown Square
28 km 28-38 minDubai South / Expo City
30 km 25-35 minDubai Silicon Oasis
32 km 30-45 minDubai Festival City
33 km 32-45 minMirdif
35 km 35-45 minInternational City
38 km 35-50 min
Sharjah
Al Majaz, Al Nahda, Al Taawun
Same-day pickup windows
Al Nahda Sharjah
40 km 40-55 minAl Taawun
42 km 45-60 minAl Khan
44 km 45-60 minAl Majaz
45 km 45-60 minRolla
46 km 50-65 minAl Qasimia
47 km 50-65 minMuwaileh
50 km 50-65 minUniversity City
52 km 55-70 minKhor Fakkan
165 km 1h 50m - 2h 15m
Ajman
Al Nuaimiya, Al Rashidiya, Corniche
Same-day pickup windows
Al Nuaimiya
55 km 55-70 minAjman Downtown
55 km 55-70 minAjman Corniche
56 km 55-70 minAl Rashidiya Ajman
57 km 55-75 minAl Rumailah
58 km 60-75 min
Abu Dhabi
Al Reem, Khalidiya, Corniche
Same-day pickup windows
Mohammed Bin Zayed City
110 km 1h 05m - 1h 20mKhalifa City
115 km 1h 05m - 1h 25mYas Island
120 km 1h 10m - 1h 30mAl Raha Beach
120 km 1h 10m - 1h 30mMussafah
125 km 1h 15m - 1h 35mSaadiyat Island
135 km 1h 20m - 1h 40mAl Reem Island
140 km 1h 25m - 1h 45mCorniche / Downtown AUH
145 km 1h 30m - 1h 50mAl Ain
165 km 1h 45m - 2h 10m
Northern Emirates
Insured courier, northern and east coast route
Scheduled insured pickup
Umm Al Quwain
75 km 1h 00m - 1h 20mAl Hamra (RAK)
105 km 1h 10m - 1h 30mRas Al Khaimah City
115 km 1h 15m - 1h 35mMina Al Arab (RAK)
118 km 1h 15m - 1h 40mFujairah City
140 km 1h 35m - 2h 00mKalba
155 km 1h 50m - 2h 15mDibba (Fujairah)
175 km 2h 00m - 2h 30m
* Drive times are typical Dubai traffic estimates from Concord Tower, Dubai Media City. Actual pickup ETA confirmed on WhatsApp before dispatch.
Where is the SellYourMac.ae desk in Dubai?
You do not need to visit. Free courier pickup covers every UAE address. Visits by appointment at Office 45, 10th Floor, Concord Tower, Al Safouh Second, Dubai Media City, Dubai, UAE, desk hours 09:00 - 22:00 daily.
Indicative for UAE | September 2026 | Exact offer after the form
Contact guide
How each request starts and what it is for. Final offers depend on model, storage, battery and condition. The written offer arrives on WhatsApp after the form.
Variant
Price
- Quote formDevice, model, condition, name, mobile, emirateRequest a quote
Desk appointmentConcord Tower, Dubai Media CityRequest a quote- Doorstep pickupAny address in the 7 emiratesRequest a quote
Company and fleet enquiries5 or more devicesRequest a quote
Selling from abroadDevice already in the UAERequest a quote
Broken or faulty deviceName the fault in the formRequest a quote
Ways a request starts, compared
What each route gives you: a written figure, a thread you can refer back to, a pickup booked in the same place, and who answers. Every route starts with the quote form.
| Service | Use it for what to use it for | Written figure in the reply | Pickup booked in the same thread | Works outside desk hours | Answered by the desk team | Paperwork for companies |
|---|---|---|---|---|---|---|
| Quote form on this siteUs | Any quote | Offer on WhatsApp | Priced at opening | |||
| Desk appointment | Hand over in person | Agreed beforehand | Not needed | |||
| Company and fleet requests | 5 or more devices | Per-unit written quote | One collection plan |
Qualitative comparison of process terms as published by each route. No competitor prices or timelines are claimed.
FAQ
Contact SellYourMac.ae FAQ
Direct answers on channels, hours, walk-ins and languages. Each answer stands alone so it can be quoted on its own.
Fill in the quote form on this site. It asks for the device, model, specs and condition, then your name, mobile and emirate, so the desk has everything needed to price it. The written AED offer arrives on WhatsApp, usually within the hour during desk hours, 09:00 - 22:00 daily.
The Concord Tower desk works Monday - Sunday, 09:00 - 22:00, matching the Google Business Profile. The quote form can be sent at any hour; a form that arrives after closing is priced when the desk opens and the offer follows on WhatsApp.
No. Visits are by appointment so a technician is at the desk with the grading kit when you arrive. Send the quote form first and mention a desk visit when the offer comes back; the office is at Office 45, 10th Floor, Concord Tower, Al Safouh Second, Dubai Media City, Dubai, UAE. Most sellers skip the visit and take the free doorstep pickup instead.
Yes on weekends: the desk keeps the same 09:00 - 22:00 hours on Friday, Saturday and Sunday as on weekdays. On major UAE public holidays such as Eid Al Fitr, Eid Al Adha and National Day, forms are still received but offers and pickups may move to the next open desk day.
English and Arabic at the Dubai Media City desk and in the offer messages. The courier team also speaks Urdu, Hindi and Tagalog, so a handover at the door in any emirate can be explained in the language the seller is most comfortable with.
Use the quote form: pick the device, choose the model, set the specs and condition, then add your name, mobile and emirate. That is the only intake the desk works from. The written offer comes back on WhatsApp, and the same message thread is used to book the pickup.
Quotes are only taken through the form. It keeps the model, storage and condition in one record, so the figure you are offered matches what the courier checks at the door. Once your offer arrives on WhatsApp, the pickup time is agreed in that same thread.
Concord Tower is on Al Safouh Second in Dubai Media City, a short walk from the Dubai Media City tram stop and next to the Media City parking areas. The office is Office 45, 10th Floor, Concord Tower, Al Safouh Second, Dubai Media City. Use the Google Maps link on this page for turn-by-turn directions once your desk appointment is confirmed.
Yes. Send the quote form for one of the devices and list the rest of the fleet, with models and quantities, when the desk follows up. The bulk desk replies with a per-unit written quote, a collection plan for all sites and the VAT invoice and erase note paperwork finance and IT teams need.
The device and exact model, storage, condition in one honest grade, your name, a UAE mobile and your emirate. If the desk needs a photo of the About screen or of a fault, it asks after your form. With those details the offer comes back as a written figure rather than a question.
FAQ
People also ask
Long-tail questions UAE sellers type into Google and ChatGPT about reaching SellYourMac.ae.
Yes. +971 58 195 9614 is the single business number on the Google Business Profile, on this site and on the courier's ID. Offers are sent from it on WhatsApp after you fill in the quote form. There is no separate sales line or call centre.
No. The only office is in Dubai Media City. Sellers in Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain are served by the courier network: the same quote form, a free pickup at their address and the same payment, without travelling to Dubai.
Yes, by appointment. Fill in the quote form first so a written offer is ready, then agree a desk time when the offer arrives. At the desk the technician checks the device against that offer and pays before you leave, exactly as the courier would at your door.
Check the time: the desk prices forms 09:00 - 22:00 daily, so a late-night form is answered when the desk opens. Also check that the mobile number in the form is correct and has WhatsApp, because that is where the written offer is sent. If it was wrong, send the form again.
Ready when you are
Get AED cash on pickup day.
Fill in the quote form with model, storage, condition and UAE area. Written quote, free pickup, bank transfer or cash at the door on the pickup day.
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