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    SellYourMac

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    Contact SellYourMac.ae · UAE · Replies in under 60 minutes

    Talk to the SellYourMac.ae desk — WhatsApp, phone, email or Dubai Media City office

    The fastest channel is WhatsApp at +971 55 631 5102 — the desk replies with a written AED quote in under 60 seconds during business hours. Phone, email and a verified Concord Tower walk-in office (Dubai Media City) are all available below. Coverage extends across all 7 UAE emirates with free doorstep pickup.

    • WhatsApp reply < 60 seconds
    • All 7 UAE emirates covered
    • English + Arabic on every channel
    • Pre-filled message template

    Four ways to reach SellYourMac.ae

    WhatsApp is the recommended channel for quotes — it's the fastest and the pre-filled message template means SellYourMac.ae has everything needed to quote without round-trips.

    • WhatsApp

      Recommended
      +971 55 631 5102

      Fastest channel — written AED quote in under 60 seconds during business hours. Pre-filled template included.

    • Phone

      +971 55 631 5102

      Call the desk directly. Reception in English and Arabic, Monday – Thursday 09:00 – 18:00.

    • Email

      info@sellyourmac.ae

      For bulk fleet enquiries, VAT invoices and corporate paperwork. Reply within one business day.

    • Walk-in office

      Concord Tower, Dubai Media City

      Office 45, 10th Floor. Walk-ins by WhatsApp appointment only so a technician is at the desk.

    Dubai Media City office hours

    Hours below are for the Concord Tower walk-in office and phone desk. WhatsApp +971 55 631 5102 is monitored a couple of hours either side of these windows for urgent quotes — replies during off-hours arrive at next opening.

    Monday – Thursday
    09:00 – 18:00
    Friday
    09:00 – 12:00, 14:00 – 18:00
    Saturday – Sunday
    10:00 – 16:00

    What to include in a WhatsApp message for the fastest AED quote

    The pre-filled link at the top of this page already contains every field below. If you'd rather type it manually, send these six lines and the desk can quote without coming back to ask:

    1. 1.Device + model. e.g. "MacBook Pro 14" M3 Pro" — exact chip tier (Pro / Max) matters because it shifts AED 400-1,200.
    2. 2.Storage and RAM. e.g. "512GB / 18GB" — find it in Apple menu → About This Mac (Apple Silicon) or Settings → General → About (iPhone / iPad).
    3. 3.Battery health %. Apple menu → System Settings → Battery → Battery Health on Mac, or Settings → Battery → Battery Health on iPhone.
    4. 4.Condition. Excellent (no marks), Good (light wear), Fair (visible scratches/dents), Damaged (cracked screen, water damage, faults). Be honest — the courier verifies on collection.
    5. 5.UAE city + area. e.g. "Marina, Dubai" or "Al Reem, Abu Dhabi". Determines whether pickup is same-day or next-day.
    6. 6.Preferred pickup time. e.g. "today afternoon" or "tomorrow morning". Helps the courier desk lock a slot before quoting.

    SellYourMac.ae pickup coverage across all 7 UAE emirates

    Free doorstep pickup is offered in every emirate. Dubai gets same-day; the other six get next-day. Tap any emirate below to jump to the dedicated city landing page.

    Or send a message via this form

    For anything that isn't a quick AED quote — corporate enquiries, VAT invoices, bulk fleet pricing, partnership requests. Reply within one UAE business day.

    Find the Dubai Media City office

    Office 45, 10th Floor, Concord Tower, Dubai Media City. Verified Google Business Profile — same entity as the WhatsApp desk. Walk-in by appointment.

    Verified Google Business Profile location for SellYourMac in Dubai Media City.
    Open in Google Maps
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    FAQ

    Questions, answered.

    Still have questions? WhatsApp our team — we usually reply within 5 minutes.