Your broken MacBook is worth more than you think — we buy hundreds of broken MacBooks a year

The question we hear daily: "Should I get the screen fixed first, then sell?" The answer is almost always no. Three quick examples:

• MacBook Air M1 cracked screen. An authorised screen replacement is pricey. The increase in our offer for a working vs cracked screen is usually less than that, so repairing first loses you money. The exact figures are confirmed on WhatsApp.
• MacBook Pro M2 dead battery. An authorised battery swap isn't cheap. The increase in our offer once the battery works is usually less than the repair cost — you lose money repairing first.
• MacBook Pro M3 keyboard failure. A top-case replacement is expensive. The increase in our offer is usually well below that, so repairing first loses you money.

The rare exception: a swollen battery on an otherwise pristine M2/M3 Air, where a battery-only swap from a trusted local repair can break even. For everything else, sell as-is.

1. Send three photos on WhatsApp. Front of the MacBook (powered on if possible, attempted if not), close-up of any damage (cracks, dents, water marks), and the back showing the A-number. Tell us what works and what doesn't.
2. We quote within minutes. Not hours, not "we'll get back to you" — a real AED figure based on what we've paid for the same condition recently.
3. Free pickup. Our courier comes to your home or office. They confirm the condition matches the photos. If something's worse than described, you see a revised offer on the spot — accept it or decline with no fee.
4. Same-time payment. Sent the moment you accept the offer, via UAE bank transfer, cash on collection.

We refurbish and resell broken devices through certified repair partners. Take a broken-screen MacBook Pro M3: we repair and resell it refurbished, which is exactly why we can pay you more than a walk-in shop. What we pay you sits below that resale price by a spread that covers our courier, our refurbishment overhead, and our risk on devices that turn out worse than described — your exact offer is confirmed on WhatsApp.

This pipeline is why we can pay more than walk-in shops in Al Fahidi, Naif, or Bur Dubai. They sell broken devices on to brokers at parts value — we sell them on as full working machines, which is a different price point entirely. Higher revenue lets us pass more of the value back to you.

A lot of sellers find this page while searching for "MacBook repair Dubai" or "MacBook screen replacement Al Fahidi". If the repair quote you've been given exceeds your budget, or the device is beyond economical repair, selling as-is may put more money in your pocket than repair-then-sell. A broken-screen MacBook Air M2 still pays real cash to us as-is, no repair needed — your exact offer is confirmed on WhatsApp.

Get our quote first. Compare it to your repair quote plus the resale value if you fixed it. Pick the option that pays more.

If your MacBook still boots, do the standard sign-out + Erase All Content workflow before our courier arrives (Apple menu → System Settings → [Your Name] → Sign Out, then General → Transfer or Reset → Erase All Content).

If it doesn't boot, that's normal — we handle it. Every broken MacBook we receive goes through hardware-level SSD destruction or factory secure-erase before refurbishment. We document the process and can send you the completion certificate on request. Your data does not survive our refurb pipeline.